Booking information & frequently asked questions
We recommend that you read our Terms & Conditions before booking. Below is frequently requested information. If you have any questions that aren't answered, please use the live chat in the bottom right hand corner of the website and we'll get right back to you.
Chapel Cottage is available to book on the following basis:
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We offer breaks of between 2 and 14 nights.
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All bookings are subject to confirmation by us, the owners.
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We require a 33% deposit with the balance due 8 weeks prior to arrival. Pay securely online via Stripe or should you prefer via BACs. We do not accept cheques.
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We ask that the named person booking the cottage be 25 years of age or older.
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Strictly pet & smoke free.
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Sorry, but we allow no parties or events
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Only those named on the booking form may stay at the property & make a booking
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No third-party bookings.
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Maximum of four adults (six guests total). We recommended maximum of 4 adults due to the bedroom configuration.
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The cottage may not be suitable for older guests or those with mobility issues, due to the steep, narrow kite-winder staircase and varying levels throughout the property.
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Please read our Terms & Conditions.
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Towels & bed linens included (we do not provide beach towels).
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Private off-street parking for two cars.
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Oil fired central heating. Wood burning stove - starter fuel pack (in colder months).
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Hairdryer.
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All pillows and duvets are microfibre filled.
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Mobile reception is variable.
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WiFi (upgraded 2020), smart TV with Freeview & Blu-ray player & Wireless Speaker.
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Travel cot (without linens), stairgates & highchair for younger guests.
Note: This is a pet & smoke free property
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Washing machine ( rotary washing line, sorry no tumble dryer).
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Electric cooker & microwave.
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Refrigerator & separate under-counter freezer
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Initial consumables: A small quantity of consumables are provided for your convenience (eg. tea, coffee, sugar, dishwasher tablets, washing up liquid, soap, washing powder, toilet rolls, etc), however, you should not expect the quantity of these provisions to be sufficient for the duration of your stay.
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Books, games & small selection of DVDs.
Arrival
Arrival is between 2pm – 9pm. Chapel Cottage is situated in a residential area. We therefore ask that guests are quiet between the hours of 9pm and 8am.
Departure
Departure is by 10.00 am. We ask that the cottages be left in the same clean and tidy condition as when you arrived.
Getting to Chapel Cottage in Warham
The arrival information supplied with your final payment contains a map and directions. A map of the area is also available here.
Broadband & WiFi
We do have fast broadband but please bear in mind this is Norfolk and so whilst the speed as been reasonable since it's installation in September 2020, we can not guarantee reliability nor speed.
Rural location
Chapel Cottage is in a rural location. There may be some animal noise (cows, horses, foxes etc), nocturnal visitors (foxes, hedgehogs, bats etc) and occasional noise from passing farm machinery. In rural areas, flora & fauna, insects and other pests are fairly common and not necessarily an indication of poor housekeeping standards. Whilst preventative action is always taken by the owners, these pests can never be eradicated completely.
Access & mobility
As with older character cottages, Chapel Cottage has Kite-Winder stairs which are enclosed, steep, curved & narrow. They are uncarpeted. There are many changes in level between the rooms and out into the garden and the height of some doorways, is lower than modern standards, reflecting the age of the cottage. The stairs leading from the Dining Room to the Master Bedroom may not be suitable for older guests, younger children or those with limited mobility. Below we have tried to give examples of features in line with many cottages of this age.
Should you have any questions about the suitability of the cottage for your forthcoming holiday, please do contact us.
Food & Drink
We would love you to try the many offerings from Norfolk's local farmers, food producers, restaurants and independent shops during your stay. Why not visit to one of the local farm shops listed here?
Waitrose & Sainsburys deliver to Warham and we have found their service to be reliable in our limited experience. There is a small Co-op & Nisa in Wells just 2.5 miles from the cottage. Morrisons and Tesco supermarkets are located in Fakenham.
Car Parking
There is ample car-parking at Chapel Cottage. We have recently installed an Andersen 7kw electric vehicle (EV) charging point, so that our guests are able to plug in their vehicle overnight. Model: Andersen A2. 7kw EV Charger, 8.5m tethered cable with Type 2 connector.
While we do have outside lighting at the cottage, there is little light pollution in North Norfolk and street lighting is limited so we recommend bringing a touch. The plus is that the garden & surround area are great star gazing!
Facilities
The cottage is well equipped to deal with all your holiday needs. Should you have any specific queries or requirements, please do ask, by emailing enquiries@chapelcottagenorfolk.co.uk or review our facilities page.
Maximum Occupancy
We recommend a maximum of four adults at Chapel Cottage. The Twin Bedroom has two single beds and can only be accessed via either the Master or Double bedrooms as shown in our floor plan. Chapel Cottage may not be occupied by persons other than those specified at the time of booking or with prior consent of the owner.
Useful Information
Our information folder has moved online. Our new 'guest only' pages provide information on services, arrival & departure procedures & maintenance. It’s worth reading at or prior to arrival. Access details are provided in your pre-arrival email.
How to book
Please use our online booking system to book your holiday and our secure online payment system provided by Bookalet & Stripe. If you have any questions, please contact us via the direct chat at the bottom right of this page & we will usually be available to answer questions within a few minutes. We can take enquiries by phone but these will be processed via email & only confirmed once a deposit has been received via our online booking system or BACs. Sorry but we are unable to accept cheques. We ask for a Good Housekeeping deposit for all bookings as explained in our Terms and Conditions.
Still have a question? Why not use our live chat in the bottom right hand corner of your screen and we will do our best to provide answers for you. Thank you for your interest in Chapel Cottage.
